Get help with your deliveries

Skip the call to customer service by using these self-serve tools and resources.
TRACKING AND MANAGING DELIVERIES
PACKAGE PICKUPS AND DROP OFFS
MANAGE MY ACCOUNTS

Answers to frequently asked questions

You can track your package. to get status information with near real-time tracking and see an estimated delivery time window for eligible shipments. 

If you missed your delivery, we’ll leave a door tag for you. It has a number that’s associated with your package’s original tracking number and the steps you can take to locate your package. 

There are several ways to check the status of your shipment:

  • Use your tracking, door tag, or FedEx Office order number to track your package. If you don’t have one of those numbers, you can use a reference number related to your package or freight shipment, or any purchase order number.

You can track your package. to get status information with near real-time tracking and see an estimated delivery time window for eligible shipments.